Order Status Board


BZO POS Order Status Board (OSB)

Display your customers' order status in real-time on any screen with the BZO POS Order Status Board to enhance the guest experience and streamline restaurant operations.

How the BZO POS Order Status Board (OSB) Works

The BZO POS Order Status Board (OSB) is designed for seamless integration and real-time updates across your entire restaurant system, including BZO POS and your Expediter KDS (Kitchen Display System).

1. System Synchronization and Setup
Once the OSB app is set up on your chosen display (TV, LCD, Android device, etc.), it automatically synchronizes with your central BZO POS system and Expediter KDS. This integration ensures that all order information flows instantly from the point of sale to the kitchen and the guest-facing status screen.

2. Order Placement and Status Update
The process begins when a customer places an order:
  • Order Placed: An order is entered into the BZO POS and sent to the kitchen.
  • Initial Status: The order immediately appears on the guest-facing BZO POS OSB screen within the ‘Preparing‘ section.
  • Customer Receipt:
    • For in-house orders, a ticket with a unique order number is printed for the customer to track their status.
    • For online orders, the customer receives their order confirmation and tracking information digitally (no physical ticket is printed).
This streamlined workflow keeps guests informed and minimizes inquiries to staff, improving overall operational efficiency with BZO POS.

Marking Orders as 'Ready' with BZO POS

The BZO POS Order Status Board (OSB) ensures seamless communication and real-time updates for your customers directly through the main Point of Sale interface.

How to Update an Order's Status via BZO POS:

Counter staff can easily manage the order flow and update statuses directly within the main BZO POS system, ensuring operational efficiency and clear communication.

  • Staff simply needs to mark an order as ‘Ready‘ within the BZO POS system interface to update its status.

Real-Time Customer Notification

Once an order is marked as ‘Ready’ within the BZO POS:

  1. OSB Screen Update: The order is automatically transferred from the ‘Preparing‘ section to the ‘Ready‘ section on the guest-facing BZO POS Order Status Board.
  2. Customer Text Alert: A text message notification is automatically sent to the customer, informing them that their order is ready for pickup.

This integrated approach with BZO POS streamlines pickup processes, reduces staff interaction for order inquiries, and keeps the customer informed every step of the way.

Get Started with the BZO POS OSB Today!
Enhance your guest experience, improve operational flow, and keep your customers informed with the real-time BZO POS Order Status Board.
Ready to streamline your restaurant operations?
Schedule a Demo or Sign Up Now to integrate the BZO POS OSB into your business!

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